Our Privacy Policy

Last revised on September 30, 2011

Visitors can access and participate in aspects of the HolisticAnywhere.com web site and any related web sites (e.g. MassageAnywhere.com) (collectively, the "Web site"), without registering or disclosing personal identifying information.  In the event that you choose to register or volunteer information, this Privacy Policy has been created in an effort to demonstrate our commitment to protecting your privacy on our Web site.

Summary.  Except as otherwise described or agreed, we endeavor to not share, sell, rent, lend, exchange or release your personal identifying information unless you tell us it's ok to do so or we do so to: (a) comply with legal process; (b) enforce the Terms of Service; (c) respond to claims that any content violates the rights of third-parties; (d) fulfill or process financial transactions requested by you; or to (e) protect the rights, property, or personal safety and welfare of HolisticAnywhere.com, its users, providers/members and/or the public.

Personal Identifying Information.  Our Privacy Policy regulates our use of two forms of information:

1. Information identifiable to a specific individual, such as real names, identifying photos and credit card numbers.
2. Information that, while not necessarily identifiable to a specific individual, nevertheless may be used to directly contact an individual, such as phone numbers, street addresses and e-mail addresses.

However, our Privacy Policy does not regulate our use of any information that is in the public domain, or previously published information, or information submitted to the Web site or Service for publication once it has been technically released for publication whether or not such submitted information has in fact been published, and whether or not the intended publication audience for such information is or was general or limited.

Use of Information.  All personal identifying information is maintained for the sole purpose of maintaining the Web site and administering the HolisticAnywhere.com Service.

If you browse our Web site.  You can browse our Web site, use the search tool, even submit a review of a provider, without telling us who you are or revealing personal information about yourself.

If you register as a provider.  As part of the registration process, you may be requested to (1) select a member name and (2) provide us with a valid e-mail address at which you may be contacted.  Your member name is part of your provider profile, and unless otherwise required, you should not use your real name or other identifying information as part of your member name unless you are willing to make such information public.  As permitted under the Terms of Service, you may subsequently change your member name.  Your e-mail address will not be published as part of your ad, unless you choose to do so.

Your responses to the 'Specific Keywords', 'Additional Keywords', 'Security Question (Correct Answer)', 'Agenda Filters' and 'IP Block Filter' questions are not published.  However, if you make your profile available to searches, your profile may be located and presented in response to a direct or wildcard keyword query that may match one or more of your keywords (or other words actually in your profile and, optionally, your reviews as well); but, your specific/additional keywords themselves are not published.  The remainder of your provider profile (with the exception of your e-mail address which is separately protected by an option as selected by you) may be made available to the public while you are a member according to your "visibility" preference: (a) fully public and accessible to searches; (b) accessible by direct URL link only and not made available to searches; or (c) hidden.

We require minimal information.  We do not require you to disclose your identity, credentials, qualifications or other personal information except that which may be necessary for clients (or us) to contact you or as you may be required by applicable law or by the Terms of Service.

If you register as a Friend.  Registration as a Friend may require that you provide us with your valid e-mail address.  We may use the e-mail address you provide to us to contact you for purposes in connection with your status as a Friend, but it will not be published without your permission.

If you request a financial transaction.  If you purchase a product or service, or otherwise make a payment or donation of some form, we may use your financial information (i.e. your provided billing information and other related personal information) to check your qualifications, to bill you for products and services and/or to enable you to participate in programs in which you may elect to participate.  By making a purchase, or engaging in any other kind of activity or transaction that uses financial information, on HolisticAnywhere.com, you consent to the release of and/or our providing your financial information to our service providers and to such third parties as we determine are necessary to support and process your activities and transactions, as well as to your credit card issuer or bank for their purposes.  These third parties may include the credit card companies and banking institutions used to process and support the transaction or activity.  In some cases, we may enter into a promotional relationship with another company in which we prominently display their brand name or trademarks on pages of the Web site.  These pages are known as "Co-Branded Pages" and these companies are known as "Co-Branded Companies."  If the page on which you submit information is a Co-Branded Page, or was accessed by clicking on a link on a Co-Branded Page, you agree your information may be shared with the associated Co-Branded Company and be subject to their own privacy policies, over which we have no control, and you agree that we are not responsible or liable for any of their actions or omissions.  Additionally, you agree that we may use any information so submitted to us by such third parties in the same manner in which we are entitled to use and disclose any other information that you submit to us.

Special cases in which we may share information. We may also disclose personal identifying information and information relating to you in order to (a) comply with legal process; (b) enforce the Terms of Service; (c) respond to claims that any content violates the rights of third-parties; and/or to (d) protect the rights, property, or personal safety and welfare of HolisticAnywhere.com, its users, providers/members and/or the public.  We may also disclose such information to our subsidiary and parent companies and businesses, and other affiliated legal entities / businesses with whom we are under common corporate control.  All of our parent, subsidiary and affiliated legal entities / businesses with whom we are under common corporate control that receive your information from us will comply with the terms of this Privacy Policy with respect to their use and disclosure of such information.

Should HolisticAnywhere.com, in whole or in part, ever be transferred to a third party in the event of a transfer of ownership or assets, or a bankruptcy, any transfer of information will continue to be subject to the terms of our Privacy Policy to the extent permitted by law.  Unless required by law, we will not sell or disclose databases containing either (a) cardholder / bank account information (e.g. bank card/account numbers, bank card/account billing addresses, etc.) or (b) bank card/account transaction information to third parties.

If you otherwise volunteer information.  Some examples:

• If you submit a review: The review submission process may offer you some privacy controls AND, subject to some limitations, you may also later amend those privacy choices on published reviews you previously submitted.  Please note that if you include, within a review, someone's personal identifying information without the express permission of that person or party, you may be in violation of the Privacy Policy.  Please read our Provider Review System and Policy for more information.
   
• If you file a complaint: If you file a complaint regarding a provider, and you choose to not disclose personal identifying information about yourself, we may ask for it to expedite processing or to contact you if we have further questions.
   
• If you use the e-mail forwarding feature: If you use our e-mail forwarding feature (e.g. "Send An E-Mail", etc.) to send a message, you understand and agree that by submitting any information via that feature, including personal identifying information, you are posting that information to our Web site / Service, and when that information, along with your IP address, is subsequently forwarded to the recipient, you consent to and are responsible for that transmission as well.
   
• Customer service correspondence: We retain records of correspondence in order to measure and improve our customer service and to investigate possible violations of the Terms of Service.  We may, however, over time, delete such records as permitted by law.

Removed vs. Hidden.  Even when hidden, Content posted to the Web site remains on the Web site until it is actually removed.  You understand and accept that Content that is "hidden" rather than actually removed -- like anything that is hidden -- might at some time somehow be found by someone, whether by accident, error or otherwise, despite your and/or our attempts and wishes.  For example, if you hide your profile/ad, there is always a possibility (unlikely or not) that an image of yours hidden as part of your hidden profile/ad might somehow be discovered and viewed.  By using the Service, you accept and bear all risks.

Other Topics

Cookies.  As described in our Cookie Policy, we use temporary "session" cookies for access to the members-only and Friends-only areas of our Web site.  Otherwise, you are not required to accept a cookie, though by doing so, you may have access to additional features not otherwise available.  Our session cookie contains only a simple, anonymous unique identifier.  Our understanding is that it is not normally saved on your hard drive and is removed automatically when you exit your browser.  We do not share cookies with other web sites.

Some features of our Web site may also provide you with a "remember me on this computer" option.  If you choose this option, a persistent cookie will be saved on your hard drive which will enable you (and anyone else who uses your computer) to access those features of our Web site without having to log back in.  This may be a convenience for you, but for your privacy and security, and because this persistent cookie may contain your username, password and/or e-mail address, you should not use the "remember me on this computer" option if you share your computer with other people.  Our persistent cookie will remain on your hard drive until it expires or you clear the cookies in your browser.

Web beacons.  We do not use web beacons.  Web beacons are electronic images, including "single-pixel GIFs", used by some web sites, advertisers and others to count or identify accesses of a particular page or to enable access to certain cookies.  Again, we do not use web beacons.

Communications with you.  We, or others on our behalf, may contact you, by e-mail or otherwise, with: (1) confirmatory e-mails when you activate / deactivate your account or make or cancel a purchase; (2) responses to inquiries, including requests from you for lost username / password; (3) e-mails received and forwarded from the public at-large in response to your ad, including e-mails which may be of a commercial nature; (4) notifications pursuant to our Provider Review System and Policy; (5) billing and compliance issues; and (6) occasional news and/or commercial promotions.  Your contact information contained in your profile/ad is not published without your permission, and we are not responsible for communications you may receive from the public in response to your ad or otherwise.

IP Addresses.  An IP address is a number automatically assigned to your computer whenever you access the Internet.  All computer identification on the Internet is conducted with IP addresses, special numbers that allow computers and servers to recognize and communicate with each other.  IP addresses are not considered personal identifying information, and, except as provided by this Privacy Policy or otherwise, it is not our policy to share or release IP address information.  We may use IP addresses in order to conduct system administration, to report aggregate (not personally identifiable) information to sponsors and advertisers, to conduct Web site analysis, and to protect against fraud and abuse.  IP addresses may also assist with initial prefilling of city/ZIP code fields for the SmartSearch^SM.  If a visitor requests pages from HolisticAnywhere.com, the HolisticAnywhere.com servers may enter the visitor's IP address into a system log.  If you choose to contact a person by e-mail or other means, you understand that your IP address may be transmitted to that person.  We may, if necessary or appropriate in our sole discretion and opinion, use, share and/or disclose IP addresses for the purpose of identifying or screening for persons who refuse to comply with the Terms of Service and/or those persons who may threaten or pose a risk to our Service, Web site, customers or others.

Service Monitoring.  We reserve the right to monitor uses of the Web site and Service for performance and compliance with the Terms of Service.

External links.  Our Web site may contain links to and interface with external third-party web sites.  For example, you may encounter a link to a provider's homepage in his/her profile, or you might click on an advertising banner belonging to another web site.  In addition, maps (e.g. via various  buttons) and some geographic aids may be provided via Google.com (or other parties) and your use of / interface with their maps and geographic aids is covered by, for example, Google's own privacy policy.  By using our Web site, to include in particular, but without limitation, entering anything into a "location" field (as may be found, for example, on the Search menu and elsewhere), you use and/or interface with these third-party features, including whatever information you might disclose or share with them in the process, and you do so at your own risk.  Except as provided by this Privacy Policy, HolisticAnywhere.com does not share personal identifying information with these external third-party web sites.  HolisticAnywhere.com exercises no authority over the privacy practices, policies and procedures of external third-party web sites.  However, we do wish to ensure the integrity of our Web site, so any comments pertaining to our Web site or any sites to which we link are greatly appreciated.

Inquiries.  Inquiries not otherwise covered by this Privacy Policy regarding an individual's identity, relationship with us or his/her activities on our Web site may be ignored.

No access by children.  The Terms of Service do not authorize use of our Web site by children.

Security.  HolisticAnywhere.com has security measures in place to help prevent the loss, misuse and alteration of information under our control.  Our secure server software (SSL) is among the best software available today for secure commerce transactions.  If we request financial information from you, it is encrypted as it travels over the Internet, and, to the extent that we may store restricted financial information on our servers, it is also stored in encrypted form as required by law.

Nevertheless, despite our efforts, your information may be transferred to and maintained on computer networks or other systems that may be insecure, non-private and/or located outside of the state, province, country or other governmental jurisdiction in which you reside, and the country or jurisdiction in which these computer networks are located may not have privacy laws as protective as the laws in your country or jurisdiction.  Further, the very nature of the Internet and the complexities of technology involved preclude us from ensuring or warranting the security or privacy of such information or any information transmitted to or through the Service, and each user uses the Service at his/her own risk.

Of particular note, transmissions, including those which may contain personal identifying information, to include, without limitation, any e-mail, FAX, voicemail, "Contact Us", etc, whether sent to or by you or anyone, even if otherwise described or advertised as "private" are not ensured or warranted to be encrypted or secure from third-party reception or interception and may be transferred to and/or maintained on computers, networks and/or other systems beyond our or your immediate control.  For example, without limitation, you understand and agree that we may use commercially available Internet, e-mail, voicemail, telecommunication, and other service providers for transmission, processing and/or storage of data, including data that may contain personal identifying information, including e-mails and/or other data that you or another party may have requested to be "privately" forwarded or maintained.  You understand and agree that even though HolisticAnywhere.com may exercise a level of control over the selection and/or use of some parties and services, HolisticAnywhere.com does not warrant, is not responsible for, and exercises no authority or control over the privacy practices, policies and procedures of contracted and third-parties, and you accept and bear all associated risks.

Opt-out.  If you are a provider, you control the information that is published in connection with your ad and whether your ad is publishable.  Indeed, you alone are the publisher.  You may choose to not participate in the Provider Review System.  You may also choose to not publish your e-mail address and, optionally, as available, to have e-mails from the public at-large in response to your ad forwarded to you.  You may also remove your e-mail address from your published profile record altogether, but doing so may make your ad not publishable and may jeopardize your account standing.  These "opt-out" features are available as updates to your provider profile/ad.  Other than that, there's nothing left to opt-out.

Correction / update / removal.  If you have posted personal identifying information to our Web site, you may correct, update or remove it as follows.  If you are a provider/member, you may update your registration information, ad and photos, and attend to your reviews by logging in, choosing the appropriate clickable option at the top of the page and completing the update process.  If you have lost the password to your account and you are unable to retrieve your password through the means we provide, you will be unable to correct, update or remove information.  If you resign your membership, your member account, ad, photos and reviews will no longer be published by you and may subsequently be removed from the system.  If you are a user, you may amend any currently published review you previously submitted with the password you selected when you initially submitted the review.  If you did not select a password or you have forgotten it, you will not be able to correct or update the previously submitted review.  If you are a Friend, you may change your Key and the extent to which you make your Key, e-mail and photo available to others via our Friends-only page while you have a valid token for access.  If your token should expire or otherwise be suspended, you will no longer have access to or be able to publish your Key, e-mail address or photo.  In unusual circumstances, you may contact us for assistance.

Changes.  Our Privacy Policy may be revised over time as new features are added to the HolisticAnywhere.com service or as we incorporate suggestions from our customers.  If it becomes necessary that we use or disclose your personal identifying information in a materially less restrictive manner than as was stated at the time we collected the information, you will have a choice as to whether or not we use or disclose that information in such new manner.  In such a situation, the change would be "opt-in" and you would not be required to take any pro-active action on your part to "opt-out" of any new disclosure in order to preserve your privacy.

The final word.  No matter how firm and resolute a privacy policy may be, no web site can ever guarantee absolute privacy.  Your privacy may be breached lawfully or unlawfully by agents of the government, by your telephone or cable company, by an Internet service provider (ISP), by a hacker or other criminal forces including rogue or malevolent employees, forces unknown or overlooked, and last but not least, by human ignorance or error.  However, we sincerely do work hard to protect your privacy and if you have any questions or suggestions, we are always interested.

This page is incorporated by reference as part of, and shall be read and construed with respect to, the Terms of Service.  If you have questions or issues regarding the Terms of Service, please contact us.